Additional information

Full Title

World Class Applications of Six Sigma 1st Edition

Author(s)

Jiju Antony

Edition

1st Edition

ISBN

9781136348020, 9780750664592, 9780080456379, 9781138141995, 9780367832841, 9786610642137, 9781136348037, 9781280642135, 9781136347986

Publisher

Routledge

Format

PDF and EPUB

Description

World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality.