Description

For courses in management.

Modern human resources: technology, social media, and management

Human Resource Management introduces students to the daily tools and skills they’ll need to function as successful managers, in both HR and business in general. Using a practical approach, the text explores the evolution of the field, highlighting the introduction of revolutionary new technologies and social media platforms.

With a heavy focus on emerging industry trends and the positive impacts of technology on HR, the 16th Edition prepares students with everything they need to be effective managers and HR personnel in the 21st century.

Hallmark features of this title

Management skills development

• How to… boxes equip students to perform daily management responsibilities, such as writing a job description.
• A continuing Hotel Paris Case and Map show students how a hotel’s HR director creates policies and procedures to achieve business goals.
• An Employee Engagement Guide for Managers demonstrates how real managers use HR activities to improve worker engagement.

New trends in HR

• Know Your Employment Law boxes list the implications of employment law that apply to recruitment, selection, training and safety.
• Diversity Counts boxes provide tips and insights on managing a diverse workforce, performance appraisals, etc.

New and updated features of this title

Management skills development

• NEW: Chapter-Opening Strategic Context features show how actual HR managers adjusted their actions to achieve company goals, relating new skills and technologies to the real world.
• 7 NEW and UPDATED: End-of-Chapter Cases feature real-life companies such as Starbucks, Tesla, and Uber. They connect chapter concepts to real settings, making the material relevant to students.

New trends in HR

• UPDATED: New material has been embedded in chapter topics, practical examples, and research insights, all accompanied by hundreds of new endnotes from 2015 to 2018.
• UPDATED: Trends Shaping HR boxes connect students with emerging technologies, social media sources, and sciences that help HR departments vet and pursue new talent and align company and employee goals.
• NEW: HR in Action and the Gig Economy boxes show how companies are managing gig workers’ HR needs (e.g., how to recruit, screen, train, appraise and manage the safety of gig workers).

Ample opportunity to apply management knowledge

• UPDATED: Improving Performance boxes examine the challenges facing HR departments and the strategies and tools they use to solve them.